Returns and Exchanges

We strive to provide quality greeting card artistry. Because our prints start as hand-designed artwork in our studio, slight variations in color or texture are a natural part of the artistic process and are not considered defects. Due to the artisanal nature of our collections, we do not accept returns on physical greeting card sets. However, if something isn’t right, we want to know about it.

Damaged or Unsatisfactory Items

• Card Prints and Other Merchandise: If your items arrive damaged or you are unhappy with your order, please email us at info@blossompie.com within 14 days of delivery. If the items are damaged, please include a photo so we can assist you with a replacement or a solution. In the event a return is approved for reasons other than damage, the customer is responsible for return shipping costs. 
• Digital Products & Printables: All digital card purchases, instant downloads, video files, and printable PDFs are final sale. Because access to the files is granted immediately upon purchase, digital products are completely non-refundable and cannot be exchanged once the download link is generated or emailed.

Card Club Accounts & Renewals

You maintain complete control over your Monthly Card Club membership and can pause or cancel at any time via your My Account page. Changes must be completed before your renewal payment processes on your monthly signup anniversary date. Once an anniversary renewal payment is processed, that month’s order is immediately finalized, sent to production, and cannot be refunded or cancelled.

For full details on your specific billing dates and cancellation policy, please check your My Account page and refer to our Terms and Conditions. 

Refunds

Approved refunds will be processed back to your original payment method within 5-10 business days. Please note that while we process the refund immediately, your financial institution may require additional time to post the credit to your account. If you haven’t seen your refund after 10 business days, we recommend contacting your bank or credit card company for further details. 

Need help?

Contact us at info@blossompie.com.

Last updated June 16, 2026.